Consulting Services

Progressive Practices provides a coherent set of strategies and practices to cultivate a knowledge-based organization's responsiveness, effectiveness, productivity and long term success.

Leadership and Collaboration:

Progressive Practices works with organizations to cultivate the broadened role of leadership. At its core, leadership is the framing of the organizational vision and bringing the organization into an active participation of the achievement of that vision.

As organizations become increasingly virtual and horizontal, leadership becomes the responsibility of everyone in the organization. There are sets of leadership skills that can be learned for self-leaders.

Leadership is increasingly collaborative. Everyone has to become a strategic thinker, knowing how to operate both autonomously and to team with others in a process of "shared creation." This requires building on existing skills and creating new skills, capabilities and relationships.

Intellectual Capital, Knowledge Management and Measurement

Intellectual Capital is the new wealth of nations. This intangible capital is the new currency for enterprises. Intangibles are becoming of greater value than the physical and financial capital in our organizations.

Intellectual Capital is the "stock" or content for this transformation and
Knowledge Management is the management scheme for managing the "flow" of knowledge to internal and external stakeholders.

Intellectual Capital must first be created. Over time its value must also be extracted for profit. Intellectual Capital is the basis and catalyst for the realization of financial capital.

Intellectual Capital comes from the interaction of:

Human Capital (people)
Structural Capital (the organization) and
Relational Capital (customers, suppliers and strategic partners).

Their interplay is provides for day-to-day operational successes as well fuels continuous enterprise renewal and regeneration.

Intellectual Capital must be nourished and managed systematically. It must be linked with customers and strategic partners to build a mutually beneficial co-destiny. Enterprises taking the initiative to build co-destiny relationships will succeed, and those that do not will lose competitive advantage and falter.

Progressive Practices:

Baselines current Intellectual Capital and Knowledge Management capabilities
Strategizes and Nurtures human, technological and network capabilities necessary for competitive advantage now and into the future, and
Measures:
- Results of projects and processes in which Intellectual Capital and Knowledge Management principles and tools are applied
- Levels and use of Intellectual Capital and Knowledge Management applications in organizations, and
- Costs and benefits of Intellectual Capital and Knowledge Management infrastructure and activity

Our goal is to enable clients to become successful self-renewing knowledge-based organizations that build long term co-destiny relationships with their customers and partners for common advantage.

Business Process Management

Understanding that organizations are made up of systems and processes is fundamental to sustained performance and growth.

Progressive Practices works with organizations to create and implement:

Continuous improvement throughout all organizational processes
Fundamental redesign of product and service processes to achieve dramatic gains
Systems of indicators that provide information critical to guide achievement of strategic goals, and
Scenarios to test strategic thinking and actions in possible future environments.

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